Privacy Terms
“MobeHealth; a venture of Softlogy Technologies Pvt. Ltd ” which is an information technology service product that enables you to use electronic means to collect and access your personal health information.
We believe that ownership of Personal Health Information resides with the Patient, and we at MobeHealth; a venture of Softlogy Technologies Pvt. Ltd make this ownership an accessible reality for all of us. This starts and ends with trust in us and in the services we provide. Accordingly, we assure to always treat the information you provide us with respect, to always take all necessary measures to secure your data, and to only ever use the information you have provided in the ways we have expressed in this Privacy Statement and communicated otherwise with you. With MobeHealth; a venture of Softlogy Technologies Pvt. Ltd we respect your privacy and is committed to keeping your personal information accurate, confidential, and secure. We collect, use, and disclose your personal information only with your consent. Patients can have the information necessary to make real, meaningful impacts on their own health. We hope that this Privacy Statement demonstrates how seriously we take this mission and the lengths that we go to ensure that we are deserving of the trust our users, partners and affiliates place in us.
General Information
We at MobeHealth; a venture of Softlogy Technologies Pvt. Ltd respects the privacy of our users and partners. We recognize the need for appropriate protection and management of the Personal Information and Personal Health Information that is entrusted to us. Accordingly, MobeHealth; a venture of Softlogy Technologies Pvt. Ltd has established this Privacy Statement to assist our stakeholders in understanding what information we collect and how that information is used. This Privacy Statement applies to MobeHealth; a venture of Softlogy Technologies Pvt. Ltd and any services it provides via its MobeHealth; a venture of Softlogy Technologies Pvt. Ltd solution.
Privacy Principles
Accountability
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd is a venture of information technology service provider that allows users to control and access their consolidated Personal Health Information and medical records from Health Information Custodians from various Healthcare Professionals using electronic means. MobeHealth; a venture of Softlogy Technologies Pvt. Ltd has established policies and procedures to comply with this Privacy Policy and has designated a Chief Privacy Officer (CPO) as the contact person who is accountable for our compliance. The CPO’s information is contained at the end of this document.
Obtaining Consent
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd will obtain consent before or when it collects, uses, or discloses personal information about an individual, except where otherwise required by law. An individual can provide consent to the collection, use, and disclosure of personal information about them expressly, implicitly, or through an authorized representative. Individuals who sign up for MobeHealth; a venture of Softlogy Technologies Pvt. Ltd’s services provide express consent during the account creation process. An individual can withdraw consent at any time, with certain exceptions.
Identifying purposes of collecting personal information
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd will identify the purposes for which personal information is collected at or before the time the information is collected. If MobeHealth; a venture of Softlogy Technologies Pvt. Ltd intends to use your personal information for any other purpose, we will seek your consent.
How MobeHealth uses your Personal Information
With your consent, MobeHealth; a venture of Softlogy Technologies Pvt. Ltd helps you consolidate and access your health information on a secure online account. Specifically, we: collect copies of your official medical records from your healthcare providers; if necessary, convert your paper records into an electronic format, and promptly and securely dispose of the paper copy; upload the electronic copy of your records onto a secure, encrypted online database; allow you to access these records on your personal password-protected Portal on our website, and allow you to authorize other users (such as your healthcare provider or family member) to securely access your records.
Limits for Collecting Personal Information
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd collects personal health information about you only by fair and lawful means, either from you directly or from the Health Information Custodians that you have visited. This information may include your name, date of birth, address, contact information, health history, records of your visits to medical service providers, and details of the care that you received. Upon enrolling in MobeHealth services you agree and understand that the collection of Personal Information and/or Personal Health Information is for your personal record-keeping purposes.
Limits for using, disclosing, and keeping personal information
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd will use personal information only for the reasons it was collected unless an individual gives consent to use or disclose it for another reason. MobeHealth; a venture of Softlogy Technologies Pvt. Ltd will keep personal information only as long as necessary for the identified purposes. MobeHealth; a venture of Softlogy Technologies Pvt. Ltd may share your Personal Information with our affiliates and service providers who may be involved in delivering MobeHealth; a venture of Softlogy Technologies Pvt. Ltd’s services, providing customer support and conducting customer research or satisfaction surveys. These service providers are obligated to protect your Personal Information, and they are only given the information necessary to perform their designated functions. MobeHealth; a venture of Softlogy Technologies Pvt. Ltd does not authorize any service providers to use or disclose your Personal Information for their own marketing or other purposes. We may also share your Personal Information with our financial, insurance, legal, accounting, or other advisors that provide such professional services to us.
Keeping Personal Information Accurate
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd will keep the Personal Information and Personal Health Information in its possession or control accurate, complete, current, and relevant, based on the most recent information available to MobeHealth; a venture of Softlogy Technologies Pvt. Ltd. Individuals are responsible for notifying MobeHealth; a venture of Softlogy Technologies Pvt. Ltd about the accuracy and completeness of their personal information and may have it amended as appropriate.
Safeguarding Personal Information
The safety and privacy of your information is our top priority. Personal information will be protected by security safeguards appropriate to the nature and format of the information being stored. We strive to protect your personal information from theft, loss, and unauthorized access, copying, modification, use, disclosure, and disposal. We conduct audits and complete investigations to monitor and manage our privacy compliance. We ensure that all of our officers, employees, and agents protect your privacy and only use your personal health information for the purposes you have consented to.
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd operates with several safeguards to ensure the privacy of your personal information, including administrative, physical, and technical safeguards: MobeHealth; a venture of Softlogy Technologies Pvt. Ltd’s Privacy Policy governs the way in which all employees manage client information. Concern for your privacy is our top priority and is engrained in the company culture. In addition, all MobeHealth; a venture of Softlogy Technologies Pvt. Ltd employees must sign a confidentiality agreement as a condition of employment. MobeHealth; a venture of Softlogy Technologies Pvt. Ltd implements facility access controls and workstation security to protect client information.
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd uses the industry-leading encryption technologies used by the major banks to secure your information, and continuously monitors and upgrades our systems on new developments. We have role-based access controls to ensure employees only manage information if and when necessary.
Access to your online profile and medical records is protected by your personal login details. An optional 2-factor authentication system (a verification code sent to your registered cell phone or email at the time of login) minimizes the chances of unauthorized access in case your login details have been lost or stolen.
Making Information about Policies and Procedures Available
We will make readily available to individuals specific information about our policies and practices related to the management of personal information. Individuals will have access to information about these procedures through this Privacy Policy or by contacting our Chief Privacy Officer. The information will be available in a format that is easy to understand.
Other Details:
Personal Health Information
Personal Health Information is information that can be used to identify or contact a person and includes information related to that person’s health history, records of visits to hospitals and clinics, and the care received during those visits. While MobeHealth; a venture of Softlogy Technologies Pvt. Ltd does not collect Personal Heath Information, as a result of the product and service it provides to its clients and partners, MobeHealth; a venture of Softlogy Technologies Pvt. Ltd does store Personal Health Information provided to it by its clients and business partners.
Disclosure of Personal Health Information
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd does not use or disclose Personal Health Information except as may be necessary for the course of providing its product and service to its clients and partners. When use or disclosure of Personal Health Information is necessary it is used or disclosed strictly in accordance with only your consent. We promise to only collect, use, and disclose your personal information with your consent, except where otherwise permitted or required by applicable law or regulatory requirements.
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd is committed to protecting the privacy, confidentiality, and security of all Personal Health Information that has been entrusted to us. MobeHealth; a venture of Softlogy Technologies Pvt. Ltd provides this protection, in part, by complying with the Personal Health Information Protection Act and other relevant regulations.
Inquiries regarding Personal Health Information
We encourage you to direct all inquiries regarding the collection and use of Personal Health Information to the data custodian, being the hospital, clinic, physician, or health care provider who collected the information from you. MobeHealth; a venture of Softlogy Technologies Pvt. Ltd will provide the data custodian with all information necessary to respond to your inquiry.
Personal Information
Personal Information is information that can be used to identify or contact a specific individual, such as a name, address, telephone number email address. MobeHealth; a venture of Softlogy Technologies Pvt. Ltd may collect certain Personal Information from clients, business partners, employees, and candidates for employment.
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd does not collect Personal Information when you visit our website unless you choose to provide such Personal Information.
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd’s websites you may be able to request information, subscribe to marketing or support materials, or apply for jobs. The types of Personal Information you provide to us on these pages may include name, address, phone number, e-mail address, contact preferences, education, and employment background, and job interest data.
Personal information does not include “aggregate” anonymous information that does not identify an individual person, which is data we may collect about the use of our web sites and our products and services. Our privacy policy does not restrict or limit our collection and use of aggregate, anonymous information.
Usage of Personal Information
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd will use Personal Information to help us better understand your needs and interests. Specifically, we use your information to communicate with you. Except as provided in this Statement, MobeHealth; a venture of Softlogy Technologies Pvt. Ltd does not use your Personal Information for a purpose other than the stated purpose for which such information is collected. Personal Information is given to MobeHealth; a venture of Softlogy Technologies Pvt. Ltd may be transferred across provincial and country borders for data consolidation, storage, and simplified information management.
Sharing of Personal Information
Except as provided above, MobeHealth; a venture of Softlogy Technologies Pvt. Ltd will not share Personal Information with any other third parties without your permission unless required by, or in connection with, law enforcement action, subpoena or other litigation or applicable law. MobeHealth; a venture of Softlogy Technologies Pvt. Ltd will not sell, trade, or lease your Personal Information to others.
Password Security
Do not share your MobeHealth; a venture of Softlogy Technologies Pvt. Ltd’s password with anyone. Other than when you log on to the Website, we will never ask you for your password. Your personal information is protected by the password you provide when you create your MobeHealth; a venture of Softlogy Technologies Pvt. Ltd account. Please keep this password confidential. The confidentiality of your password is yours to protect.
Data Security
We use a combination of firewall barriers, encryption techniques, and authentication procedures, among others, to maintain the security of your online session and to protect MobeHealth; a venture of Softlogy Technologies Pvt. Ltd accounts and systems from unauthorized access. Communications are encrypted using the Secure Socket Layer (SSL) system. Our databases are protected from general employee access both physically and logically.
Access To Your Data
The MobeHealth; a venture of Softlogy Technologies Pvt. Ltd service is designed to provide users with a place to collect, store, share, and manage their information. MobeHealth; a venture of Softlogy Technologies Pvt. Ltd believes in the right of individuals to access their health information, and we maintain the MobeHealth; a venture of Softlogy Technologies Pvt. Ltd service in a manner that provides you with full access to your information.
Modifying Your Data
In addition, access, we believe that users should have the ability to modify and remove information in their accounts. You may also close your account at any time. You may do this by contacting us using the contact information specified below and requesting that your account be closed. Once you close your account, you will no longer be able to access the Service.
Note that if you provide information to third parties using the MobeHealth; a venture of Softlogy Technologies Pvt. Ltd service, MobeHealth; a venture of Softlogy Technologies Pvt. Ltd cannot control the activities of those parties. For instance, if you share your health information with your physician using the MobeHealth; a venture of Softlogy Technologies Pvt. Ltd service, MobeHealth; a venture of Softlogy Technologies Pvt. Ltd cannot control how that data is maintained by your physician. You would need to contact the physician if you would like them to change their own records.
Choice & Consent
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd does not require that you provide MobeHealth; a venture of Softlogy Technologies Pvt. Ltd with Personal Information. The decision to provide Personal Information is voluntary. If you do not wish to provide the Personal Information requested, however, you may not be able to proceed with the activity or receive the benefit for which the Personal Information is being requested.
Access to and Accuracy of your information
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd strives to keep your Personal Information accurate. We have implemented technology, management processes, and policies to maintain data accuracy. We will provide you with access to your information and the opportunity to change your information by contacting us directly.
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd will not process Personal Information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by the individual, as required by law.
Links to Non-Patient Websites and Third Parties
The MobeHealth; a venture of Softlogy Technologies Pvt. Ltd website or MobeHealth; a venture of Softlogy Technologies Pvt. Ltd service may provide links to third-party websites for your convenience and information. If you access those links, you will leave the MobeHealth; a venture of Softlogy Technologies Pvt. Ltd website. MobeHealth; a venture of Softlogy Technologies Pvt. Ltd does not control those sites or their privacy practices which may differ from MobeHealth; a venture of Softlogy Technologies Pvt. Ltd policy. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the MobeHealth; a venture of Softlogy Technologies Pvt. Ltd Privacy Statement. We encourage you to review the privacy policy of any company or institution before submitting your Personal Information. Some third-party companies and institutions may choose to share their personal data with MobeHealth; a venture of Softlogy Technologies Pvt. Ltd; that sharing is governed by that third party’s privacy policy.
Verification
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd will engage in periodic self-assessment to verify that it continues to be in compliance with this Privacy Statement.
Changes to this Statement
In order to ensure that this Privacy Policy is kept up to date, we reserve the right to change this Privacy Policy from time to time. MobeHealth; a venture of Softlogy Technologies Pvt. Ltd will review and update this Statement periodically. Any changes will be effective 30 days following MobeHealth; a venture of Softlogy Technologies Pvt. Ltd providing you with notice. You acknowledge and agree that your access to our websites and your use of our products and/or services following any posted changes to the Privacy Policy indicates your acceptance of such changes.
For more information about the MobeHealth; a venture of Softlogy Technologies Pvt. Ltd privacy practices or to raise a concern you have with our practices, contact us:
Chief Privacy Officer
MobeHealth; a venture of Softlogy Technologies Pvt. Ltd Technologies Inc.
[email protected]
